Unlimited phone, chat, and email support

Ticket system enabling submission and monitoring of statuses resolution

Help desk for pop-up questions and minor issues

Support for Mac, PC, Chromebook, mobile, and tablet devices

Device performance and speed tuneups

Troubleshooting, patching and updates to hardware, applications, and devices

Software installation and support

Guidance and assistance using software and applications

Automated security - computer virus, malware, spyware detection and removal

Adware/spyware clean up, updates, virus protection verification, temporary files clean up, hard drive defragmentation, and startup optimization

Security Suite - antivirus, VPN, firewall, hacker detection, data compliance, and more

Automatic Backup - secure backup of systems and data

Employee Monitoring - application usage and computer lockdown at termination

New employee onboarding and termination

Employee tracking and computer lockdown at termination

Home network and computer security

VPN configuration for secure remote access to company networks

User education and accountability

User training on new software and protocols

Hardware reviews and recommendations

User training on new software and protocols

Managed offsite and/or cloud backup strategies and solutions

Remote data migration

Disaster recovery (RTO & RPO)

Network security scans

Systems vulnerability scans

VPN Configuration

User training on security best practices

Monitoring of employees application usage and computer lockdown at termination

Active systems monitoring for hackers

Computer tracking and logging

Darkweb scans for leaked information

Email security scans and web content filtering

Custom network configuration

Firewall configuration and updates

Guidance to Implement and malntaln a data security and privacy compllance program that meets laws and regulations requirements applicable to your business

Checklists and documentation required to apply for certifications and show that your business follows required laws and regulations

Review of your website sign-up, login, and privacy policy to ensure these processes and documents are compliant with regulatory requirements and laws

Regular data compliance scans to detect computer and systems vulnerabilities

Training programs on laws and regulations relevant to your business

Dedicated IT Manager