Matt
Wheeler
VP of Business Development
We Make IT Easy for Small Businesses
Reliable, people-first IT support. GeekSupport works as a remote extension of your team to keep your employees productive, your systems secure, and your business running smoothly.
GeekSupport is trusted by
Mission & Values
Transforming IT challenges into solutions and clients into lifelong partners
At GeekSupport, our mission is simple: to provide small and medium-sized businesses with professional IT support built on trust, transparency, and genuine human care.
We believe great IT support should be fast, reliable, proactive, secure, and transparent.
That means, when you sign up with GeekSupport, you’re not just getting IT help. You’re getting a long-term IT partner committed to understanding your business, supporting your team, and helping your technology work for you.
Our Difference
What Sets GeekSupport Apart
Elite Technicians on Every Call
Every request is handled by an expert Tier-3 technician. Our team won’t escalate tickets or bounce you between departments. You'll get high-quality help from the first technician you speak with.
Professional, People-First Team
Our team of world-class IT technicians will learn your business, your people, and your systems inside out. This enables us to provide faster, more personalized support that’s tailored to your unique business.
Real People, Real Help
When you contact GeekSupport, you’ll always speak with a real person, not a scripted call center. Our technicians are personable, listen and communicate clearly, and will work with you to resolve your IT issues.
Outstanding Customer Service
Outstanding customer service is at the heart of GeekSupport, and you’ll see the difference right away. We want every interaction to leave you feeling confident that your technology, and your business, is in good hands.
People First
Meet our IT experts that support your business
Chris
Ginnetti
Director of Information Technology
Roman
Menchaca
IT Manager
Giano
Ordoveza
Lead Remote IT Specialist
Josef
Muertegui
Remote IT Specialist
John
(JC) Todeo
Remote IT Specialist
Jerome
Imson
Remote IT Specialist
Proven Trust.
See Why GeekSupport is Rated 5-Stars
GeekSupport has been a game-changer for our business. Their team is responsive, knowledgeable, and truly cares about our success.
Outstanding service from start to finish. They handled our support operations seamlessly and our customers notice the difference.
Professional, reliable, and always available when we need them. I would recommend GeekSupport to any growing company.
Trusted Expertise.
GeekSupport's Technology Partners
Questions & Answers.
Find Quick Answers to Our Most Common Questions Here
GeekSupport serves small and medium-sized businesses and enterprises across all industries. If your business runs on technology, we help it run smoothly and securely.
You’ll receive unlimited remote help desk support via phone, email, or chat, which includes troubleshooting, device setup, onboarding & offboarding, cybersecurity, and more. All solutions will be tailored to your business’ needs.
Our official response time Service Level Agreement (SLA) is under one hour, but our average response time is roughly 42 seconds. Our team prioritizes fast, efficient IT support.
GeekSupport’s hours of operation are Monday to Friday, 9:00am to 10:00pm EST. We are always reviewing our hours based on our clients’ needs. If you need support at a specific time, call us at 866-302-0916 to discuss.
No. We currently do not provide on-site IT support. With today’s technology, most businesses don’t actually need on-site support since IT issues can be fixed remotely and securely. That means faster resolutions and less downtime.
No. We do not offer one-time fix services. We only provide on-going, subscription-based remote IT help desk support services for businesses.