Effective Date: March 30th, 2026
1. Introduction
GeekSupport LLC (“GeekSupport,” “we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect and use information through our marketing website and tracking technologies. This policy applies strictly to our website and marketing activities. Our IT support services are governed by separate client agreements.
2. Information We Collect
We collect information that identifies you or your business (“Personal Information”) in two ways:
- Information You Provide (Contact Forms): When you request a quote or consultation on our website, we collect your Name, Business Email, Phone Number, Company Name, Company Size, and your specific inquiry (“How can we help?”).
- Information Collected Automatically (Tags & Cookies): We use marketing scripts, pixels, and tracking tags (such as Google Analytics, Google Tag Manager, etc.). These collect data such as your IP address, browser type, device identifiers, and your behavior on our site (e.g., which pages you viewed and how long you stayed).
3. How We Use Your Information
We use your data to power our B2B sales and marketing engine:
- Service Evaluation: We use your Company Size and inquiry details to determine which of our IT packages (e.g., GeekMB vs. GeekPremium) best fits your needs.
- Direct Communication: To respond to your “How can we help” request via email or phone.
- Targeted Remarketing: Our marketing tags allow us to show you GeekSupport advertisements on other platforms (like LinkedIn or Google) after you leave our site.
- Conversion Tracking: We use scripts to “trigger events” (like a form submission) so we can measure the effectiveness of our marketing campaigns.
4. Third-Party Tracking & Your Opt-Out Rights
Because we use marketing tags, third-party services may collect information about your online activities over time and across different websites. You have the right to opt-out of this tracking:
- Browser Settings: You can set your browser to refuse all or some cookies.
- Industry Opt-Outs: You can opt-out of interest-based advertising from many companies via the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).
5. Data Sharing & Security
We do not sell your lead information to third parties. We only share data with trusted service providers (like our CRM or email marketing platform) who are contractually obligated to keep your information confidential. We implement industry-standard encryption to protect your data during transmission.
6. Legal Basis & Governing Law
By using our site and submitting our forms, you consent to the collection and use of your data as described here. This policy is governed by the laws of the State of Texas, U.S.A.
7. Contact Information
Email: support@geeksupport.com
Phone: 866-302-0916
Address: 9171 Wilshire Blvd Suite 500 PMB 9082, Beverly Hills, CA 90210